Returns & Exchanges
At Ciceroni, we strive to ensure you love your curated fashion pieces, but if you are not entirely satisfied, we offer a seamless 7-day return and exchange policy for all unworn items. Our goal is to make your shopping experience as effortless as the styles we curate.
Return Process
- 1.Initiate Request
Visit our Returns Portal or email our support team with your order ID and reason for return within 7 days of delivery.
- 2.Quality Inspection
Ensure the garment is in its original condition with all brand tags, packaging, and invoices intact for a successful verification.
- 3.Reverse Pickup
Once approved, we will arrange a complimentary reverse pickup from your address within 24 to 48 hours.
- 4.Refund or Store Credit
After the item passes our quality check at the warehouse, we will process your refund to the original payment method or issue store credit.
